FAQ

Frequently asked questions

Availability

Are author signed copies sold elsewhere?


No. Signed copies are sold exclusively on the author website (gurpreetkaursidhu.com). This is not taking into account for public or private book signing events the author attends. To find out when the next book signing event will be held, please subscribe to be notified.




Is STORM available on Amazon?


Yes. Paperbacks are not currently available. Please subscribe to gurpreetkaursidhu.com to keep up to date on when the title will be avilable through Amazon. Please keep in mind that only signed author copies are available through the author website (gurpreetkaursidhu.com). Any signed copy available elsewhere is being sold by a customer, who has purchased the signed copy through this website.




What other platforms is STORM available on?


STORM is availble on eReader for those who prefer the electronic version. You can purchase your copy through Kindle, Nook, iBooks and Google Play Books. Prices will vary with each online retailer.




I pre-ordered my copy and I no longer want it.


All pre-orders can be reversed up until June 29th. This means that your order has not been processed and we will simply refund you your money. We will treat this as a return. Please go to the menu and click on the Contact tab, where the drop-down menu will appear. You will need to click on “Returns” and there you will fill out the form, so we can process your refund correctly.





Returns

How do I return an item?


Please fill out the returns form, which can be accessed under the “Contact” tab on the menu. A drop-down menu will appear for “Returns”. Please note that we do not accept returns for slightly used items or signed copies. Once we receive your email, you will be notified whether your return will be initiated and in the event, we approve your return, we will provide you with a shipping label. Please note that shipping costs are handled by the sender.




Can I return a signed copy?


Signed copies cannot be returned.





Purchases

How long will it take to receive my order?


Please visit the shipping & returns section at the bottom of the page. Thank you!




How do I track my order?


Shortly after we have received your order, you will receive an email containing the tracking number. That will allow you to track your package.




How long will it take to process my order?


Your order will to be processed within the next 2 business days after the order has been placed. Please visit our shipping & returns for more information on your order.





Questions for the Author

How can I get in touch with the author?


For any interviews, book signing events you want to host, author readings, etc., please visit the contact page. In the subject line, please provide an accurate description of your request.





© 2019 Gurpreet Kaur Sidhu